It's a two-day live school, where we provide a collaborative, interactive, safe environment for service managers to break through limiting beliefs, strengthen their leadership skills, and learn how to simultaneously manage systems and effectively lead their team members.
Why did we create Service Management Mastery?
It's pretty simple, really: leadership can make or break a business, impacting every aspect from hiring and retention to sales and profitability. We've been in hundreds of companies, and have found that most service managers haven't been given the leadership training necessary to take their companies to the next level. They often feel overwhelmed, wearing multiple "hats," trying to juggle everything from supporting team members to meeting goals to customer satisfaction. They are stuck in a rut, failing to communicate effectively, and held back by unclear standards and systems. This leads to stress and confusion, and creates an environment where mediocrity is allowed to flourish. It might be hard to recognize or admit, but it's probably happening in your business, too.
So, we came up with a solution for you...
...our exclusive Service Management Mastery event. Led by Master Blue Collar Success Group Trainer and respected industry expert, Tab Hunter, the class focuses on helping leaders improve their skills and confidence, realizing how much power they truly possess to grow your company. We give them the tools they need, answer their questions, and help them develop a personalized plan of action with the growth and success of your business as the main goal.